Frequently Asked Questions
Conveniently located off State Highway 1 and 88
8 Broadway, Central Dunedin, Dunedin 9016, New Zealand
Paid on-street parking available nearby
We've Answered the Most Common Questions New Clients Often Ask...
Do I need a doctor's referral for physiotherapy treatment?
No, physiotherapists are primary providers. We actively communicate (where appropriate) with our patients GPs, specialists and other health providers and encourage all our patients to keep their own GP informed. Certain insurers sometimes do require you to see a GP before authorising physiotherapy treatment.
Do I need a doctors referral to lodge an ACC injury claim?
Physiotherapists are primary providers and able to lodge an ACC claim for most injuries.
Do I need to have a sports injury?
No we treat all people from children through to the elderly. We treat all sorts of issues from sports injurys, to chronic pain to womens health issues to post operative - no issue is beyond our experience.
Does ACC cover all costs of treatment?
No, you are now required to contribute towards physiotherapy treatment costs, this is called a surcharge. (please check with staff to confirm what these costs will be).
Is the cost of physiotherapy covered by ACC?
Only if the condition was caused by an accident (in most cases this is specific to a particular incident).
How many treatments does ACC allow?
Due to Physio Performance being a certified clinic there is no set number of treatments per condition.
How long does a treatment session last?
Generally the initial treatment lasts between 30-45 minutes and follow up sessions are between 20-30 minutes.
What happens at my first physiotherapy treatment?
A registration form is required to be filled out prior to initial assessment and treatment. The physiotherapist will ask questions about your condition, assess your body appearance and movements and treat you for your condition.
Please note that these FAQs provide general information and should not replace personalised advice from a qualified healthcare professional. It is important to consult with a trusted physiotherapist to assess your individual case and determine the most suitable treatment plan for your condition.
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4 Reasons To Choose Physio Performance
Quality Professional Care: Our clinic offers physiotherapy care from highly-trained physiotherapists in various fields like sports injury and management, acute and long term back and neck complaints, postural related pain and dysfunction, functional movement exercise programmes and pre/post surgical rehabilitation
Comprehensive Approach: We provide holistic treatment and rehabilitation plans combining “hands on” manual therapy, individualised exercise plans, and cutting-edge technology for a well-rounded approach.
Cutting-Edge Analysis: Equipped with state-of-the-art equipment and sport science apps we are very well equipped to support all clients' recovery plans.
Proven Track Record: Our clinic's reputation is built on developing client trust to enable successful client outcomes and positive feedback, fostering a supportive environment for rehabilitation and allow achievement of client well being.
Where To Find Physio Performance
If you have any questions before scheduling an appointment or for general inquiries, please use the contact us button below. Our team will promptly reach out to assist you.
Opening Hours
Mon: 8:00am - 6:00pm
Tue: 8:00am - 6:00pm
Wed: 8:00am - 6:00pm
Thu: 8:00am - 6:00pm
Fri: 8:00am - 5:00pm
Sat: Closed
Sun: Closed
